Bring in demand at scale
Stage files with reusable mappings, preview new and changed rows, then commit only the records that are ready.
Turn demand into planned work
Customer order management
Import, validate, geocode and plan delivery orders while preserving every source change and reconciliation decision.
- CSV, XLSX and JSON order imports
- Readiness and geocoding checks
- Version and reconciliation history
Designed around the real work
Make customer orders a clear, measurable workflow.
Stage files with reusable mappings, preview new and changed rows, then commit only the records that are ready.
See the key capabilitiesFFlit/ Customer orders
Operational workspace
Turn demand into planned work
Customer orders
CSV, XLSX and JSON order importsConnected
Readiness and geocoding checksCurrent
Version and reconciliation historyVisible
Active workflow3 steps
1Bring in demand at scaleReady
2Prepare each order for planningReady
3Control changes after planningMeasure
One fleet record
Import, validate, geocode and plan delivery orders while preserving every source change and reconciliation decision.
Operational outcomes
Less friction. More context behind every decision.
Every part of the capability answers a practical operating question and strengthens the same fleet history.
Prepare each order for planning
Validate customer, address, time window, load and evidence requirements before an order becomes route work.
Control changes after planning
Compare source versions and reconcile updates without silently rewriting work that has already been published or dispatched.
Key capabilities
Everything needed to operate customer orders.
A focused daily experience connected to the records and controls across the platform.
CSV, XLSX and JSON order imports
Stage files with reusable mappings, preview new and changed rows, then commit only the records that are ready.
Readiness and geocoding checks
Validate customer, address, time window, load and evidence requirements before an order becomes route work.
Version and reconciliation history
Compare source versions and reconcile updates without silently rewriting work that has already been published or dispatched.
One connected workflow
From signal to a better decision.
Customer orders does not live in a silo. Every action improves the view used by the rest of the team.
Capture the right context
Connect customer orders to the vehicle, person, place and moment behind the work.
Make the next action obvious
Give the right owner the status, priority and information needed to respond.
Close the loop
Keep the decision, completed work and supporting evidence in the operational record.
Improve from history
Use trends to reduce exceptions, cost and lost time on the next operating cycle.
Frequently asked questions
Understand customer orders.
The essential answers before connecting this workflow to your fleet.
What does customer orders help manage?+
Import, validate, geocode and plan delivery orders while preserving every source change and reconciliation decision. Teams can work with csv, xlsx and json order imports, readiness and geocoding checks, version and reconciliation history.
How does customer orders connect with the rest of Flit?+
This capability updates the same record used by assets, people, maintenance, telematics and cost workflows, so its information remains available in related processes and reports.
Who can access this capability?+
Roles and permissions define who can view, create, approve or change information according to each team’s responsibilities.
Can we start with only this capability?+
Yes. Flit can begin with one priority workflow and connect additional capabilities over time without rebuilding the underlying fleet records.
Keep exploring
Related capabilities
Customer records
Maintain customer people and organizations with contacts, delivery addresses, access instructions and order history.
Explore featurePassenger operations
Reuse passenger identities across routes and record boarding, alighting, no-shows and exceptions without duplicating data.
Explore featureManifests & custody
Track packages, pallets, assets and passengers through loading, service and handoff with quantity and discrepancy history.
Explore featureMake fleet work flow
See customer orders in Flit.
Walk through your current process and see how it connects with the rest of your operation.